2-1-1 is an easy-to-remember number that helps people cut through what can be a confusing and overwhelming maze of information and resources.

Every day, across New York, people just like you are looking for help.

Call 2-1-1 on your phone, or to search for services on the web, use the map or list of counties on the right to find your area.

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2-1-1 Counts

2-1-1 Counts provides a snapshot of community-specific needs, available by zip code, county, or call center as recently as yesterday. Click here to learn more about the most pressing needs in your community.


Lifeline Assistance Program

The Lifeline Assistance Program is a federal program that provides discounted home phone and cell phone services to eligible households.

Click here to learn more.

2-1-1 Campaign Toolkit

Materials that you can use, including posters, postcards, a brochure, an infographic, and a PowerPoint presentation.

2-1-1 Campaign Toolkit

Informational Video for Performing Provider Systems

As a leader in a Performing Provider System, you may have received information from the NYS Department of Health providing a link to our informational video below. It outlines how United Ways and 2-1-1 may be able to work with PPSs. Thank you for watching. Information on how to reach us with any questions or for further information is on the last slide in the presentation.

Informational Video for Performing Provider Systems